Welcome to the Manilash Hub Help Center! Below are answers to the most common questions our customers ask.

1. How do I place an order?

To place an order, simply:

• Browse our website and add your desired items to the cart.

• Proceed to checkout and fill in your delivery information.

• Complete your payment and wait for an order confirmation email.

2. Do I need an account to shop?

No, you can check out as a guest. However, creating an account allows you to track orders, save addresses, and view order history easily.

3. What payment methods do you accept?

We accept:

• Bank Transfers

• Debit/Credit Cards

• Other secure payment options as provided during checkout.

4. Who pays for shipping?

Customers are responsible for all shipping fees.
Shipping costs depend on your delivery location and courier choice. Details will be shared during checkout or after order placement.

5. How long does delivery take?

6. Can I track my order?

Yes! Once your order is shipped, we’ll send you a tracking number via email or SMS (depending on the courier used).

7. Can I return an item?

We accept returns within 7 days of delivery if the item is unused, unopened, and in its original packaging.
Read our full Return & Refund Policy for complete details.

8. Do you offer exchanges?

We do not currently offer direct exchanges. If you’d like a different item, please return the original (if eligible) and place a new order.

9. What if my order arrives damaged or incorrect?

Please contact us within 48 hours of delivery with clear photos. We’ll resolve the issue as quickly as possible.

10. How do I contact customer support?

You can reach us anytime at:
support@manilashhub.com